Emergency Mental Health (EMH)

"Emergency mental health services" are a coordinated system of mental health services that provide an immediate response to assist a person experiencing a mental health crisis (DHS 34.02[8]).
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EMH is certified by the state of Wisconsin under HS 34.

EMH staff operate onsite 24/7, including weekends and holidays.

EMH staff can be reached during the week from 7:30 am-5:30 pm by calling 920-674-3105 and asking for the mental health intake worker. Any other time they can be reached by calling 920-674-3105 and follow the automated prompts to reach the after-hours intake worker.

Who is eligible for EMH services? 

Any individual who is a resident of Jefferson County who is experiencing a mental health crisis or is in a situation which is likely to develop into a crisis if supports are not provided to them.

Crisis is defined as a situation caused by a person's apparent mental disorder that results in a high level of stress or anxiety for the individual, persons providing care for the individual, or the public that cannot be resolved by the available coping methods of the individual or by the efforts of those providing ordinary care or support for the individual. (DHS 34.02[5])

The intent of EMH services is to provide support to individuals and families during times of mental and emotional crisis. 

To ensure safety of everyone especially the individual in crisis by providing services that are needed immediately and linking them to services that they may need in the future to assist them in their recovery.

EMH Services Include:
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Services for Adults and Children

24-Hours Per Day And 7-Days Per Week:

  • Telephone Services
  • Short-Term Voluntary or Involuntary Hospital Care
  • Mobile Services
  • Short term Stabilization other than hospitalization.
  • Coordination of care.

 Walk-In Services:

  • Monday-Friday from 7:30 am-5:30 pm excluding holidays.

At Jefferson County Human Services, no one will be denied access to services due to an inability to pay, and a discounted/sliding fee schedule is available.